Support Portal
Troubleshooting
- Installer App FAQs
- FranklinWH Warranty and Labor Reimbursement Process
- FHP Remote Troubleshooting Investigation via Installer App
- FHP Troubleshooting Overview (black start)
- CAN Cable Troubleshooting 101
- How to leave a Franklin system when awaiting PTO (aPower X)
- aPox Troubleshooting
- Handling Shipping Damage for FranklinWH Products
- Emergency Procedures for Installers
- What is the initial password for the aGate hotspot?